sk:n Clinics

How we scaled sk:n Clinics

🇬🇧 ENG • Full Funnel Growth Strategy
+185%
Patient Bookings
-42%
Cost Per Acquisition

Executive Summary

We partnered with sk:n Clinics to completely overhaul their digital acquisition funnel. Facing stagnant growth and rising costs, they needed a comprehensive system that didn't just generate clicks, but reliably booked high-value patients.

The Deep-Dive Challenge

Facing fierce competition from larger corporate aesthetics chains, sk:n Clinics needed a way to differentiate their premium brand. Their Meta Ads were suffering from severe ad fatigue, resulting in a rapidly climbing Cost Per Acquisition (CPA). While they had great organic social engagement, they struggled to convert those followers into paying clinic appointments. The clinic wanted to pivot from low-margin injectables to high-margin laser and body contouring packages, but lacked the digital funnel to execute this pivot.

Growth Trajectory (12 Months)
Lead Source Distribution

Our Phased Strategy

Phase 1: Foundation. Phase 1: Funnel Overhaul & Tracking. We initiated a complete digital overhaul, starting with a deep-dive audit of their existing funnel. We identified severe friction points on their booking page and immediately deployed a speed-optimized, conversion-focused landing page architecture. We also implemented server-side tracking to ensure every single lead was accurately attributed to the exact ad and keyword.

Phase 2: Scale. Phase 2: Aggressive Omnichannel Retargeting. Understanding the visual nature of their industry, we shifted focus to a highly engaging Meta and TikTok Ads strategy. We utilized user-generated content (UGC) to build trust and significantly lower the top-of-funnel acquisition costs, capturing attention where their demographic spends the most time.

"The level of detail, the communication, and most importantly, the results, are unmatched. They understand the healthcare space better than anyone else we've worked with." - Operations Manager

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